Utilities Desk Customer Service: 425-670-5170
City Hall Utilities Desk Hours:
Monday thru Friday 8:30 a.m. to 5:00 p.m.
To make a payment, enter your Account Number and Customer Number and click the Next button. Your Account and Customer numbers can be found on your new Utility Bill. View a sample Utility Bill.
Please Note: Online payments may not be posted until the next business day. If you have received a shut off notice, you will still need to call the Utilities Desk at 425-670-5170 during normal business hours to avoid shut off.
IMPORTANT SERVICE UPDATE: This site has been updated due to a change in our back end systems. All utilities customers have a received an updated Account Number and Customer Number which is provided on new bills as of May 2016. We apologize for any inconvenience while we migrate to the new system.
To request your new Account Number and Customer Number, please send an email to firstname.lastname@example.org or call Utilities Desk Customer Service: 425-670-5170. Please allow up to 2 business days for a response.